I strongly recommend not using this place due to unprofessional service, poor quality work, recommendations for unnecessary work and lack of management responsibility for their sloppy work. went for maintenance package; they spilled oil on the engine, didn't top up fluids, didn't change lights as agreed, refused to honor a $25 that they surcharged previously. The worst part was suggesting work that was not needed as confirmed by another 2 shops I took it to. Shame on you, I will never use them again. Yes Marty, after complaining to head office your owner sent me an email suggesting to bring the car to the shop to check it. How could I trust your shop when I complained to you personally about the spilling of the oil on the engine, fluids not topped up, no rotation of the tyres all part of the package I pais for but were not performed and you did nothing not even make a suggestion to fix this poor job. I guess I paid over $200 for a poor sloppy oil change!! The other thing is I went totwo shops, if they were dishonest garages, they would have happily changed the broken coils. They were decent garages that said the car is in good shape and doesn't need anything and they didn't find any leaks from the engine either as per your recommended flush job. Unprofessional and avoid using them.
Thank you for taking the time to share your thoughts Essam. If you recall, I expressly indicated to you at check-in that I was only charging you the oil change price ($129.88) for your maintenance package ($174.88) in lieu of the $25 (a $45 savings), I also credited you back for the lights on your credit card as you couldn't stay longer for us to replace the bulbs. As for the recommended work, you do indeed have a broken coil spring and the owner has offered for you to come in and inspect it with him. We respect your choice to not take us up on that offer. Should you change your mind please call me at (403)239-8772 to make arrangements. Marty Service Manager
- Minit-Tune & Brake Auto Centres